Privacy Policy

Fabtechsol ("Fabtechsol", "we", "us", or "our") operates the Jgheer mobile application and the Jgheer website (together, the "Platform"), a real estate listing platform connecting property buyers, sellers, tenants, landlords, and real estate Agents/Dealers. We take the privacy of our Users seriously. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

By accessing or using the Platform, or otherwise indicating your consent, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree, please do not use the Platform.

You may browse Listings without creating an account. In that case we do not hold a profile for you, but we still collect the usage and device data described in section 1. An account (and therefore your name and mobile number) is required only to save a Listing, contact a Dealer, or make an offer.

1. Information We Collect

When you register, browse, or use the Platform, we may collect:

• Account & contact details — your full name, mobile number (your primary login identifier), password (stored in encrypted form), account role (Customer or Dealer), business name if you register as a Dealer, your selected city, and your profile photo if you add one. An email address is optional and is collected only if you provide one or write to our support team.
• Verification information — where you apply for a verified Dealer badge, the business details and any supporting documents you choose to send us for that verification.
• Listing information — property details you submit, including purpose (sale or rent), category, society, block and street, area size, asking price, room and feature details, title and description, the contact mobile and WhatsApp numbers you attach to a Listing, and the final agreed price when you mark a Listing as sold.
• Photos, videos & media — images and an optional walkthrough video that you capture with your device camera or select from your photo library to attach to a Listing, your profile picture, or your Dealer cover photo and logo.
• Offers & enquiry data — the offer amount and any optional short message you send to a Dealer, and a record of when you tap the Call or WhatsApp buttons on a Listing (used to count "leads" for the Dealer). The Platform does not host an in-app chat; calls and WhatsApp messages take place outside the Platform, in your phone’s own dialler and in WhatsApp.
• Search & activity data — your recent searches, saved searches, saved ("hearted") Listings, and the Listings you view, so we can show your history back to you and send you the alerts you asked for.
• Payment verification data — if you purchase a Featured (paid promotion) package, the package you selected, the payment method you used (JazzCash, Easypaisa or bank transfer), the Transaction ID you enter, and the payment screenshot you upload as proof. See section 2 below.
• Push notification data — a device token used to deliver alerts (for example new offers, offer status, saved-search matches, payment verification results, and account notices) via Firebase Cloud Messaging.
• Usage & device data — IP address, device type and identifiers, app version, operating system, screens and pages visited, and interaction data, collected automatically to operate, secure and improve the Platform.

2. Payments for Featured Listings

Posting a standard Listing is free. Dealers may optionally pay to Feature a Listing so that it ranks above standard ads for a set number of days.

The Platform does not take card payments and does not process payments inside the app. You transfer the amount yourself using your own JazzCash, Easypaisa or banking application, and then submit the Transaction ID and a screenshot of your payment confirmation for manual review. A member of our team reviews that proof before your Listing is Featured.

This means we do not collect or store your card numbers, CVV, banking passwords, or wallet PINs — and you should never share them with us or with anyone claiming to represent us. We do store the Transaction ID, the payment screenshot you upload, and the outcome of the review, as a record of the transaction and to resolve any dispute. Screenshots are visible to the small number of staff who carry out payment verification.

3. Information That Is Public

Some information you provide is deliberately visible to other Users and to visitors of Jgheer:

• Your Listings — photos, video, price, description, and society/block/street location details;
• The mobile and WhatsApp numbers you attach to a Listing, so buyers and tenants can contact you;
• For Dealers: your business name, logo, cover photo, "About" description, coverage areas, verification badge, and all of your active Listings, shown together on your public Dealer profile.

Please do not include information in a Listing title, description, photo or video that you do not want to be public. Content you publish may be viewed, copied or cached by others, including by search engines, and may remain visible in those places after you delete it from the Platform.

4. How We Use Your Information

We use the information we collect to:

• create and manage your account, and verify your mobile number by WhatsApp message one-time code;
• publish and display your Listings on the app and the website;
• connect buyers and tenants with sellers, landlords and Agents/Dealers, and pass an offer (including your name, mobile number, offer amount and message) to the Dealer concerned;
• provide Dealers with statistics about their own Listings — views, leads, call and WhatsApp taps, offers received, and top-performing Listings;
• send push notifications and alerts you have opted into, such as offer updates and saved-search matches;
• review and verify payments for Featured packages, and keep records of those transactions;
• review Listings before or after they are published — a Listing may be shown as Pending while it is being reviewed, or Rejected if it breaches our Terms;
• verify Dealers and award or withdraw the verification badge;
• detect, investigate and prevent fraud, scams, fake Listings and misuse of the Platform;
• personalise content, order and recommend Listings, and improve the Platform;
• send service updates and transactional messages, and — where you have consented — marketing communications;
• comply with legal obligations and respond to lawful requests from authorities.

5. Permissions We Request on Your Device

Depending on how you use the app, it may request the following device permissions. Each one is requested only at the moment it is needed, and you can refuse or withdraw it at any time in your device settings:

• Camera — to let you take photos or a walkthrough video of a property, or a profile or business picture, directly within the app;
• Photos / media library — to let you select existing photos or video to attach to a Listing or your profile, and to upload a payment screenshot;
• Notifications — to deliver push alerts about your account, Listings, offers and saved searches; you can turn these off inside the app (Settings → Push Notifications / Offer Alerts) or in your device settings.

The app does not request access to your device’s GPS or location, your contacts, your microphone, your WhatsApp messages, or your call logs. City and area are chosen manually by you from a list. Tapping Call or WhatsApp opens your phone’s own dialler or WhatsApp with the number pre-filled — the app does not place calls or send messages by itself.

6. Cookies & Tracking Technologies

On our website, we use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings; disabling them may limit some features, including staying signed in. Our mobile app does not use browser cookies; it uses device-level identifiers, such as your push-notification token and an app session identifier.

7. How We Share Your Information

We do not sell your personal information. We may share information with:

• Other Users, where necessary to complete an enquiry — for example, when you make an offer, your name, mobile number, offer amount and message are shown to the Dealer who owns that Listing; and the contact numbers on a Listing are shown to interested buyers and tenants;
• Dealers, in aggregate form, as counts of views, leads, and call/WhatsApp taps on their own Listings;
• Service providers who help us operate the Platform — cloud hosting, push notification delivery via Firebase/Google, WhatsApp messages delivery for one-time verification codes, and analytics — under confidentiality obligations and only for those purposes;
• Fabtechsol affiliates and group entities, where relevant to operating the Platform;
• Law enforcement or regulatory authorities, where required by law or to investigate suspected fraud, illegal activity, or violations of our Terms;
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Policy continuing to apply.

When you contact someone through WhatsApp or a phone call, that conversation happens outside the Platform and is governed by the privacy policy of WhatsApp (Meta) and by your mobile network operator, not by this Policy.

8. Data Security

We implement reasonable technical and organisational measures — including encryption in transit, hashed password storage, access controls, and secure hosting — to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Listings and their media are retained while published, and for a reasonable period after they are deleted or marked as sold, for dispute resolution and fraud prevention;
• Offer records and lead counts are retained so both parties keep an accurate history of a transaction;
• Payment proofs and Transaction IDs for Featured packages are retained as financial records for as long as required by law and for dispute resolution;
• Usage and device logs are retained for a limited period for security and analytics.

10. Your Rights & Choices

Subject to applicable law, you may:

• access, update, or correct your name, photo, city and business information from Edit Profile / Business Information in the app;
• delete individual Listings at any time from My Listings;
• request deletion of your account and associated personal data (see below);
• opt out of marketing communications, push notifications and offer alerts at any time, from the app’s Settings screen or your device settings;
• manage camera, photo library and notification permissions through your device settings.

Account deletion: to delete your account and personal data, email us at info@fabtechsol.com from the address associated with your account, or write to us with your registered mobile number. We will action verified requests within 30 days. Some information may be retained where we are required or permitted to do so — for example financial records of Featured payments, or records needed for an ongoing fraud investigation or legal claim.

Your mobile number cannot be changed from within the app, because it is your login identifier and verified identity. Contact us if it needs to be corrected.

11. Children’s Privacy

The Platform is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Third-Party Links & Services

The Platform links to and relies on third-party services, including Firebase/Google (push notifications and analytics), our cloud hosting and SMS delivery providers, WhatsApp (Meta) when you use a WhatsApp contact button, and your own payment application when you pay for a Featured package. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

13. International Data Transfers

Where we use service providers located outside Pakistan (for example cloud hosting and Firebase/Google services), your information may be transferred to and processed in those jurisdictions. We take steps to ensure such providers apply appropriate safeguards to protect your information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, app features, or legal requirements. We will post the updated Policy on the Platform with a revised "Effective Date". Where changes are significant, we will notify you in the app. Continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy, how we handle your information, or to make a data access or deletion request, please contact:

• Fabtechsol
• Email: info@fabtechsol.com
• Address: Akbar Plaza, Near Rescue 1122, Sialkot, Punjab, Pakistan

Jgheer is operated by Fabtechsol. © 2026 Fabtechsol. All rights reserved.